Acıbadem Bodrum Hospital

This is not a hospital — it’s a human repair factory designed to extract money. They don’t investigate the root cause. They don’t offer alternatives. They don’t care about healing. Any symptom? Straight to surgery. No proper diagnosis. No conservative treatment. No holistic view. Just one template: “Saw it? Cut it.” Fast. Aggressive. Expensive. Careless. Their goal isn’t your health. Their goal is your wallet. And after their “treatment”, you’re not better — you’re more broken and confused. Both my husband and I were told we needed serious surgeries. But in one case, another doctor confirmed that surgery was completely unnecessary. In the other, a simple diet corrected all test results and symptoms in just three months. That says everything about acibadem.

I was told that while visiting Turkey, this hospital company was the place to keep in mind if anything came up. All of the sudden, I needed an urgent heart procedure. I made an appointment and was seen the same day. Dr. Muhammet Buğra Karaaslan and staff are excellent. Clear and to the point. Answered all my questions and even consulted with my primary care physician. Preformed the procedures with excellence. The room was fantastic. The professionalism and training of the nursing staff and attention exceeded my every expectation. The interpreter, Güney was most excellent and went out of his way to care for our needs. The financial staff was also very helpful in accommodating our financial circumstances. I do highly recommend this hospital for medical services. Well done by all.

God help me that I never need to go to this hospital! My houseguest was very worried for his health. He is 79 and suffered from some ominous kidney pain amongst other things. Unfortunately I was not home to come with him. So he went there alone. Enter the so-called helper, an English lady, whose job description I am not sure about. He was quoted 1200 TL for a consultancy and agreed. During the consult he was upsold on some other tests, but didn't understand it was added to the bill. By the time they were done with my friend, he was presented with a bill of over 10,000 TL. He left without a proper diagnosis, without an itemized bill, without any of the test result. Just this pitiful receipt. You get better documents shopping for a carton of milk at a supermarket!. What he got was a promise that they'd email him. Over 2 weeks later we went back to get at least a translation of the test results. Not much to ask for a "service" of over 800 USD! This time I came with him. The girls at the service desk did their best to help, to them once again a thank you. But then out came Ms Rebecca. Her bedside manners soured as soon as the understood why we were there. Her insincere helpfulness turned to rude answers, and then she excused herself that she would go and retrieve the lab results (that we wanted in English, and were somewhere "downstairs") but never returned. When we pressed again to see her, we were informed she had gone a meeting. Such is the customer care at this place. Unless you're bleeding to death, I'd recommend drive on and find another health provider. If I could give 0 stars, I would.

My father fell very ill during his holiday to Turkey and was taken to Acibadem, Bodrum. The moment I met the doctors and staff I knew he was in good hands. Also a special mention for Erkan, who deals with international patients. He was amazing during my time there and also kept me updated on my fathers situation while I was back home. A big thank you to everyone at the hospital who was involved.

I made a booking 10 days ago I come in for my booking and they say there isn’t anything on the system this is horrible service. Now I have been waiting for 3 hours.