Cookie Policy
Learn how we use cookies and similar technologies to improve your experience on HealMinded, in compliance with UK GDPR, PECR, and applicable data protection laws.
Cookie Policy – Version 2025-12
Effective date: 20 December 2025
Data Controller
Company Legal Name: Rincewind Ltd. (trading as HealMinded)
Registered Address: 349C High Road, London, England, N22 8JA, United Kingdom
Company Number (UK): 13748045
Email: privacy@healminded.co.uk
Website: https://www.healminded.co.uk
Supervisory Authority (UK): Information Commissioner's Office (ICO)
This Cookie Policy explains how HealMinded uses cookies and similar technologies when you visit our website healminded.co.uk. This Policy should be read alongside our Privacy Policy. We comply with UK GDPR, the Privacy and Electronic Communications Regulations 2003 (PECR), and the IAB Transparency and Consent Framework (IAB TCF) where applicable.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work efficiently and to provide information to website owners. Cookies may be:
- • First-party cookies: Set by HealMinded directly
- • Third-party cookies: Set by external services we use (e.g., analytics, advertising)
- • Session cookies: Deleted when you close your browser
- • Persistent cookies: Remain on your device for a specified period
2. Lawful Basis for Cookies
Under UK GDPR and PECR, we use cookies based on:
- • Strictly Necessary: No consent required – essential for website functionality
- • Consent (PECR Reg. 6): For analytics, functional, and marketing cookies – we will ask for your consent before placing these cookies
You can withdraw consent at any time via our cookie banner or by contacting us. Withdrawal does not affect the lawfulness of processing before withdrawal.
3. Consent Management (Cookiebot)
We use Cookiebot as our Consent Management Platform (CMP) to:
- • Display the cookie consent banner on your first visit
- • Record and store your cookie preferences
- • Block non-essential cookies until consent is given
- • Allow you to change preferences at any time
| Cookie Name | Purpose | Duration |
|---|---|---|
| CookieConsent | Stores your consent state | 12 months |
4. Types of Cookies We Use
Strictly Necessary Cookies
Always ActiveThese cookies are essential for the website to function. They enable core functionality such as security, session management, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __Host-next-auth.csrf-token | CSRF protection | Session |
| __Secure-next-auth.session-token | User session | Session/30 days |
| CookieConsent | Cookie preferences (Cookiebot) | 12 months |
| __cf_bm | Cloudflare bot management | 30 minutes |
Functional Cookies
Consent RequiredThese cookies enable enhanced functionality and personalisation, such as remembering your language preference.
| Cookie Name | Purpose | Duration |
|---|---|---|
| locale | Language preference | 1 year |
| theme | UI theme preference | 1 year |
Analytics Cookies
Consent RequiredThese cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users | 2 years |
| _ga_* | Google Analytics 4 | Persists session state | 2 years |
| _hjSessionUser_* | Hotjar | User identifier | 1 year |
| _hjSession_* | Hotjar | Session data | 30 minutes |
Marketing Cookies
Consent RequiredThese cookies track visitors across websites to display relevant advertisements. We do not place marketing cookies without your prior consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Facebook Pixel | 3 months |
| fr | Meta (Facebook) | Ad delivery/measurement | 3 months |
| __hssc | HubSpot | Session tracking | 30 minutes |
| hubspotutk | HubSpot | Visitor identity | 13 months |
5. Third-Party Services
We work with the following third-party services that may set cookies on your device:
- • Google Analytics: Website analytics and performance monitoring – Privacy Policy
- • Hotjar: Behaviour analytics (heatmaps, session recordings) – Privacy Policy
- • Meta (Facebook) Pixel: Advertising measurement and retargeting – Privacy Policy
- • HubSpot: CRM and marketing automation – Privacy Policy
- • Stripe: Payment processing (strictly necessary) – Privacy Policy
- • Cloudflare: Security and performance – Privacy Policy
- • Cookiebot: Consent management – Privacy Policy
6. How to Manage Cookies
Via Cookie Banner (Recommended)
You can change your cookie preferences at any time using the Cookiebot banner. Look for the cookie icon in the bottom-left corner of the screen, or click the link in the footer.
Via Browser Settings
You can also control cookies through your browser:
Note: Disabling strictly necessary cookies may impact website functionality. Disabling other cookies will not affect core functionality but may reduce personalisation.
7. International Transfers
Some of our third-party cookie providers (e.g., Google, Meta) may transfer data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or equivalent mechanisms. See our Privacy Policy for more details.
8. Your Rights
Under UK GDPR and PECR, you have the right to:
- • Be informed about our use of cookies (this Policy)
- • Give or refuse consent for non-essential cookies
- • Withdraw consent at any time via the cookie banner
- • Delete cookies from your device via browser settings
- • Complain to a supervisory authority if you believe your rights have been violated
Complaints: You can complain to the Information Commissioner's Office (ICO) at www.ico.org.uk. We encourage you to contact us first to resolve any concerns.
9. Changes to This Policy
We may update this Cookie Policy from time to time. Material changes will be notified via the Website and/or by updating the consent banner. Please review this Policy periodically.
Quick Reference
- • Change Cookie Preferences: Cookie banner (Cookiebot) or footer link
- • Questions: privacy@healminded.co.uk
- • Privacy Policy: healminded.co.uk/privacy
- • Complaints (UK): Information Commissioner's Office
10. Contact Us
For questions about this Cookie Policy:
Email: privacy@healminded.co.uk
Postal: Rincewind Ltd. (HealMinded), 349C High Road, London, England, N22 8JA, United Kingdom