Rescheduling or Cancelling

Plans can change, and HealMinded ensures that rescheduling or cancelling your treatment is straightforward and stress-free. Whether your reason involves a flare-up of pain, a recent injury, or a new medical diagnosis, our team supports you in adjusting your plan without pressure.

Every clinic provides different rescheduling windows and cancellation policies, which are clearly displayed inside your booking confirmation. This transparency is important for patients receiving treatments such as dentistry, eye procedures, or chronic condition management like osteoporosis or chronic obstructive pulmonary disease.

If you need to reschedule, simply submit a request through your HealMinded dashboard. Your patient coordinator will contact you to propose alternative dates based on availability and your recovery needs. This flexible approach helps patients feel supported throughout their healthcare journey.

Cancellations are also handled smoothly. HealMinded ensures your clinic provides prompt communication regarding refunds, credit options, or alternative arrangements—so you remain in control of your decisions at all times.